We have given this restaurant the benefit of the doubt 3 times, because we really wanted to have some place to go to that was close to home. We went to the soft opening and yes...lots of problems. We gave them a second chance a week later and got there around 6 on a Friday night, and the restaurant was a quarter full. We couldn't get a table because we didn't make a reservation. We said ok and sat at the bar for an hour. No one got seated in the high top bar tables for the entire hour we were there. We left and ate somewhere else. We've given these folks one last shot, and they fell short once again. We went on a Sunday night after receiving a text with their specials. We got there about 730 and there was hardly anyone in the restaurant. They did seat us at a high top. We waited 10 minutes for someone to come to our table. We ordered 2 drinks and waited another 10 minutes to get them. The waiter had no idea of the specials and had to ask a bartender, and they conversed over that for a few minutes trying to figure the specials out. We ordered wings which were on special. After 15 minutes the waiter told us our order was delayed because a manager had to ring in the wings a special way. When we finally got our wings they were cold. We told the waiter, and the manager came over to give us a discount. The bill showed the discount, but it never was deducted. We were so fed up by then we paid the full price anyway and told the waiter we will never be back. It's been a month since they opened, and they are still serving everything in/on plastic. Poorly managed, spotty food and not worth the trip.