Update:
I was recently in North Scottsdale and stopped in at Brugos. The cranky hostess (see previous review) was either no longer employed or was not there on the day I visited. This hostess was very nice. Asked me how I was doing. Showed me to a table very quickly. Made eye contact, etc. Much better experience. The waiter was excellent!! Very knowledgable about the menu in particular contents of the food items which is important for my wife. Wish I could remember his name, as he deserves to be recognized for his professional behavior. The food was great. Whether eating out for just a change of scenery or for that special night out, these folks will take good care of you.
Previous review:
My first time did not start well but improved quickly. The hostess did not smile or make eye contact. She did not welcome us to the place. She asked if we had a reservation. We said no. She looked at the seating chart grabbed three menus and walked away without much more than a grunted follow me.
She is in need of training.
Once we were seated things immediately got better. The waiter was very nice. He made some nice suggestions concerning an appetizer. He was very responsive with our drink order. I ordered the Fettuccine. The pasta was great and the sauce was perfect. I was a little disappointed that the chicken was processed cubes of meat rather than fresh.
The atmosphere is very relaxing and noise level allowed for pleasant conversation.
Overall the experience was pretty good.
Update: I was contacted by the "owner" concerning my review. Folks, that means a lot!!! These people care about their customs. In my world that means, that I strongly suggest that you give Brugos a try. Sunset is a beautiful time to be in the dinning room.