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| - I really want to like this place, I really do.
I've had a couple manicures here and they've been nice (reasons for 2 stars, instead of 1). I just find the bedside manner of the women who work here to be outrageously inappropriate, especially since I'd like to think that a spa should be a relatively safe space for customers to feel secure with their body and feel pampered in the time that they are here.
I went yesterday with a friend, she got a pedicure and I got a manicure. For the first 15 minutes that we were there, we were both ignored so the two estheticians could deal with some difficulties they were having with the debit machine. The woman who did my nails was very cold, and I was getting terrible vibes from her. The woman who was supposed to be with my friend carried on with the debit machine, seemed pretty frustrated and spent way too long ignoring my friend.
My friend kindly let the ladies know that she had to leave by 1:20pm (we arrived at 12:15pm), was ignored, ended leaving at 1:30 with her nail polish still wet.
The two women hardly spoke to us, and when they talked to each other, they complained about the customer who had been in before us. The woman who was with me made fun of a woman who is known in the neighborhood and who seems to be a prostitute. At one point, the woman who was with my friend talked about how she didn't understand women who get pedicures but who don't groom their leg hair. My friend has hairy legs. Seriously? Granted, this woman works at a spa that does hair removal, so it makes sense that she has certain opinions, but keep them to yourself.
The last time I was at the spa, I noticed this same sort of gossipy behavior and and again, some unwanted opinions on body hair choices. So unprofessional. I won't be coming back.
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