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  • My friend and I were recently walking around the cute, quaint streets and shops that surround the Kokopelli Winery. We decided to stop in and get something to eat since my friend was considering ordering some wine to ship to her family for the holiday season. It was later in the afternoon, probably around 3:30, and they were not busy at all. We sat outside and found ourselves with a waitress that seemed very put-out that we were there. She had some sort of attitude from the beginning. At first we each thought we were imagining it until my friend turned to me and said, "is she being rude?" Yes!! It was so odd and very uncomfortable. We ordered and waited. My friend asked for a wine sheet so that she could decide what to order to have delivered to her family. The waitress acted very annoyed at my friend's questions about certain wines and how the ordering process works. She was just rude the entire time and it was so strange. When we recieved the bill I noticed that one of the items we ordered was priced higher on the bill than in the menu. When I pointed this out to the waitress she told me that they had recently changed their menu prices but hadn't actually changed them on the menu. what?? I then asked, "so you are still going to charge me a higher price even though the menu states it as a lower price?" She said, "yes" and walked away. At that moment I knew that this was the absolute rudest and worst service I had ever received. I was in the bar and restaurant industry for over 10 years and have never received such poor service. I've also never left a poor tip either, until now. Bummer. I really hesitate to enter this place again, based on this experience.
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