Our realtor recommended Stacy Neal / Wallick & Volk to us the same day that we had contacted her to let her know we needed to buy a house. Stacy called me that same day, as well as, sent me information via email so that I could familiarize myself with the lending process. Her and her assistant Karen communicated to me via phone/email during every step, and willingly answered all of my questions. They were upfront about all fees, services they provide, and provided helpful educational materials to me as a first time home buyer.
Stacy & Karen always checked in with me to ensure I knew what information I should provide at each step to keep the process moving smoothly. Once we found a home and our offer was accepted we asked for a "miracle" in that we needed to close by July 29th before our rental lease ended. The team worked relentlessly and met the goal a couple days early! We are still amazed and feel so blessed to have such an amazing lending team during our first home buying experience.
Stacy adds a personal touch to each transaction. She let me know I could send her photos to show off our new home once we were moved in. True to her word I sent a couple photos via text message and she responded with such enthusiasm. It is so nice having a lender be just as excited as you are when you purchase and move into a home!
Thank you Stacy, Karen, Stacey (underwriter), and team! I will highly recommend you to my family and friends whenever I hear of them needing a lender. We will also come back to you down the road when we are ready to upgrade into a bigger home when our family grows.
With great appreciation - Shaun, Becky, & Leah (our puppy)