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  • Jameson Bed is nice but Customer Service GETS AN F!!! We picked up the bed ourselves. After nearly putting it all together we find out there is no middle support legs in the box! So, we call Scottsdale Fashion Square where we bought the bed. The "manager" tells us that there was nothing he could do about it! REALLY?! So we get the customer service number....what a complete nightmare! We were on hold 3 different times for a minimum of 45-60 minutes each time! Customer service tried to road block us from getting the legs by lack of information, rudeness and never following through and calling us back like they said they would!! After this nightmare I don't think we would EVER BUY furniture from here again! Also they won't let you put up a review on their website if it has to do with customer service! ALSO....They said "to contact them instead"! Good luck with this! One good thing about our experience was the warehouse company that ZGallerie works with (Bravo Warehouse) was AWESOME!! If only all companies were that easy to work with!
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