They get a 2 because the course was nice and rates are reasonable. The young man at the counter had the personality of a putter. This is were they get a zero. It's 109 degrees they have excessive heat warning on the carts and to stay hydrated. I ask the woman in the snack shop for a cooler of ice (which is available at every course I have ever played) and she says I have to purchase 6-8 beer's in order to get one. If I wanted to get wasted I would have went to the bar instead and spared myself the possibility of heat stroke. Absolutely the most foolish thing I've ever heard. Customer service at its worst.