I had a little fender bender in Chandler and the woman I hit agreed that I would pay the costs of cleaning up her scuffed bumper, rather than deal with insurance. She got a quote from a detailer for $250. That seemed like a lot, so I called Pure Luxury for a second opinion.
Bernice listened to my description of the damage and estimated it would be around $75. She said to me, "We are going to take really good care of this woman so this situation doesn't weigh on your consicence."
When the woman brought her car in, Bernice told her she needed a simple procedure that would only be $55. I called Bernice, paid over the phone, and it was done!
Amazing customer service and compassion. And seeing the incredible $$$ cars she works with, it's really impressive that Bernice took the time to care for me and my $55 needs.
Awesome!!