If I could give less than 1 Star I would. I've given this location three tries, and every time their staff have made comments to make me feel incompetent or unintelligent when using their facility. Although I struggle with some of their devices, I try to remember the steps or how they got to a certain screen to make copies. Yes, to make copies. I acknowledge that I do not work with their devices frequently enough to warrant fluidity, and I also recognize that they may be a bit busy at the three times I've come here. But I'm so discouraged when walking in that I will most likely drive to Scottsdale just to make copies. The staff here have made comments in jest like "what did you break" and "it's not that hard" yet their directions to use their products are lacking, the lack of a 3 click rule on their software systems are daunting, and flagging down a staff member for assistance is not only embarrassing, its also become apparent it's inconvenient for them and like pulling teeth.