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| - Thank you for contacting Allegiant Travel. My name is Alyssa. Thank you for your patience. How may I assist you today?
05:23 PST
Christy
Hi I am trying to change a flight
05:23 PST
Alyssa
Hello Christy, I apologize. The live chat is for general questions only. For this request, please call in to Customer Care at
702-505-8888. They are open 7 days a week, from 3am to 11pm Pacific Time.
05:24 PST
Christy
I have been trying to call customer care but can never ever get through
05:24 PST
Christy
I was on hold for hours last night
05:24 PST
Christy
Is there another number?
05:25 PST
Alyssa
We are experiencing a high call volume. However, to complete your request, you do need to speak with an agent.
Please continue to call our Customer Service number at 702-505-8888 until you get through.
05:25 PST
Christy
Really? There is no other number? Just the one that hangs up on you?
05:26 PST
Alyssa
That is the only phone number we have Christy.
05:26 PST
Christy
Well is there a reason it just hangs up?
05:26 PST
Christy
Is there someone manning the lines at the airports?
05:26 PST
Christy
Or at least at the counter?
05:27 PST
Alyssa
No, you do have to call for changes.
05:27 PST
Christy
OK, so I can't get through on the phone, I can't get someone online, and I can't go to the airport...
05:28 PST
Christy
This is insane!
05:28 PST
Alyssa
You are able to get through, you do have to continue holding Christy.
05:28 PST
Alyssa
Is there anything else I can help you with today?
05:28 PST
Christy
I am unable to get through. I get a recording that says there is a high call volume, call back later, and then hangs up on you over and over again.
When I finally did get through last night, I was on hold for 2 hours until I was hung up on AGAIN.
05:29 PST
Alyssa
You will need to continue calling.
05:29 PST
Alyssa
Thank you for contacting Allegiant Travel. Have a great day.
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