Pool sticks were straight, so that was good. Music choice was not enjoyable for everyone. They were out of Pizza and didn't tell us until after we ordered so that kind of sucked. The customer service was good from the guy with short black hair, not so much from everyone else. But they gave me a free strawberita for my birthday so that was really sweet. Overall the visit was ok, I just don't think the experience was worth the money. 15$ an hour for one table because we had one extra friend who didn't even play at all, so basically we had to pay for him to sit there. And $6 for a small serving of "alright" French fries.