Oy. I had a bad experience in my most recent visit here.
I wanted a simple trim and asked the lady not to thin or texturize my hair.
She did the wash, and told me to buy some clarifying shampoo since I like to swim.
We went over and she started cutting my hair.
She picked up the thinning shears and said I have to thin it your hair is too thick and it will just lay flat ( which is EXACTLY what I want it to do -_-) and proceeded to thin it even though I had told her multiple times I did not want it thinned.
She finished, I paid and left.
After my hair dried you could clearly see the horribly chopped lines in my hair from where she thinned it. She didn't even make it look like she dint cut huge chunks out of it.
I swear if I go back there and ask them not to thin my hair, and they 'have to' or do it without my approval I will not pay them. If they can't follow one simple request they don't even deserve the business from me or anyone else. They'll have one make it or break it visit if I feel like going there again. But if they touch those thinning shears or a texturizing comb to my head they will never see me again, and I'll tell anyone I know NOT to go.