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  • I moved to Arizona eight years ago and found Lucky Star about six years ago. I never buy a new car, cannot stand for driving off a dealership parking lot and already losing thousands of dollars of equity. Needless to say I buy all of my cars with 100,000+ miles and always aim for 200,000. This works for our family but only works if you have a great mechanic. After three horrible experiences with 'other shops' I found Lucky Star. Lucky Star has been used by my family for the last six years. They have done everything from a simple tire path (which since I was a regular they didn't even charge me for) to over $4,000 in repairs. I trust Bob and his team explicitly with wavering. Here is why. If there is a problem with your car he will take the time to being you out to the car to show you specifically where the problem is... often with Goggles and black lights when needed. When you car is done you will have a replaced part like and he will show you the part that was removed from you car and where the specific problem existed. I have never been to a shop that did that, and often at other places I left wondering if the work was done at all. Recently I had just returned from the dealership where I bought my car (they threw in a year free oil changes for me) and they told me I needed a CV Joint replaced. It wasn't covered by my extended warrenty and the price to replace the joint on my axle would be $385. Bob looked at it and said for $400 I can give you a brand new axle not just replace the joint. While doing that he discovered a leak in my air conditioner, and an antifreeze leak. Needless to say total repairs were scheduled at over $4,000. He fought with my extended warrenty and got all but a fraction covered by them, and caught all those repairs that the dealership had missed. Had I driven that car to Flagstaff with those problems I would need at minimum a new engine, not to mention the tow! After all that he found another major part that needed to be replaced that would not be covered under my warrenty. He searched and found the part in three times better shape than my old one (remember you always see the parts he removes) removed it at the pound and put it on my car for a fraction of the cost... all because that is just the kind of guy he is... shows loyalty and treats you like family when you keep going back. Needless to say I could write so much more... but statistically 80% of you stopped reading after the third paragraph! Best place to take you car to be repaired. Hands down!
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