I've enjoyed eating here a handful of times and the food has always been good and service has been average. Today though everything was horrible. It wasn't necessarily the servers fault as it appeared she was spread a little thin, but when that busy standing around chit chatting with others didn't help.
It took sitting there 10 minutes at least before we could place a drink order and by then we had our orders ready to go as well. My husband's salad came quick enough and then 15 mins after ordering my toddler's pizza came. We were informed the plate was hot, so obviously I took to avoid my 2 yr old getting burned. Why put a child's pizza on a hot plate and then continue to bring it out still has me a little baffled, but I guess that's acceptable to them. It's about 20 minutes after placing our orders and we still don't have our drinks (we didn't order anything fancy, just a beer and ice tea) and eventually I am able to get the servers attention to ask where they are. We actually ended up getting our food before the drinks. As for the food my husband's food had to me immediately returned as his pulled pork sandwich was so cold I thought for a second it must have been pulled from the refrigerator. My chicken Caesar salad was ok, but definitely nothing impressive. I could have saved myself 5 dollars and gotten one down the street at Rachel's. Waiting to pay ended up being a joke as well. My husband and son actually ended up getting up and going outside as I sat there for a good 15 minutes. I must have looked annoyed because the other server in the area actually giggled when she saw my face. It took the manager walking past me almost twice before he offered to take the check and ring it up. From now on my family will be venturing farther from home to find another BJ's location.