Jan 27th, 2016 I called Hair Story on Yonge and Wellesley around 6:40 to make an appointment for men's haircut. Although I was hesitant to go since I heard awful stories about their service, I thought I would give it a chance. I made an appointment to make sure that I didn't have to aimlessly wait when I got there and I was told by a person on the phone that after 7PM it will be a walk-in. I told the person that I'd be dropping in around 7:15 for a haircut and she confirmed. When I arrived at the location at 7:20, the store was closed. Open-to-close sign sticker on the glass door even says CLOSE @ 8PM. Obviously this business is very unprofessional and disrespectful to the customers. Ridiculous. Should have listened to my friend.