About: http://data.yelp.com/Review/id/qRdytWEieXZ63JnNexb3Aw     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • I've had great experiences here in the past. Especially with Natalie who does an amazing job. She's very pleasant and takes direction extremely well. She will also spend the time to work with you to get your haircut exactly the way you want it to. Unfortunately, this review was for today's visit. This place would have received 4-5 stars based on my experience with Natalie. Instead I'm giving it a 2 star rating. I have the Supercuts app, it's pretty useful. I actually used it today to reserve a 6:15 pm appointment. So I went inside about 8-10 minutes early to check in. There were two employees working at the time. Lisa was coloring a lady's hair and the other employee Maria was cutting a customer's hair. Maria and I exchanged pleasantries and I told her I was here for my appointment. Maria told me to sit down and so I did. She then finished with her client about 5 minutes after my appointment should have started. No big deal. These things happen. While I was about to get up to get my hair cut, Maria called a different customer to her station. Ummm. What? While I'm fairly certain that the customer was there first, I did have an appointment. And if things were running late, then why wouldn't you let the customer know? I sat there contemplating whether I should get up and leave or say something but I didn't want to be rude to the other customer. I ended up getting my haircut by Lisa who was in between her customer who was getting her hair colored. Lisa did a great job but the experience overall was a bit of a let down. I work customer service and customers have expectations. If you as a business can't meet that expectation then you politely apologize or at the very least, you explain the situation so that the customer's expectation adjusts accordingly. If Maria would have told me that my appointment would be started 25 minutes later than the time that I booked it for...I would have been okay with that because then I could have gone next door to Von's and gotten a snack or beverage. At the very least though, I would have been thankful just to be informed.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 87 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software