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| - I've just gotten home from Vegas after spending Thanksgiving week here. My friend and I got a fabulous deal through Hot Wire. We "blind booked" for a South Strip 5-star hotel and the Wynn accepted our offer for $125/night! Originally we were going to stay 5 nights, but my manager told me to take more vacation days, so we blind booked again and also got the Wynn for $138 for the two additional nights.This is our third trip to Vegas and we usually travel around Halloween/early November. Our first trip, we stayed at the Augustus Tower Suites at Caesars, and last year, we stayed in a GO room at the Flamingo.
Please note: I work for a 5-star hotel, so as part of the hospitality industry, my observations may be seen as critical; however, as a consumer, my friend and I are pretty low maintenance. Things would have to be really bad for us to vocally complain to management.
Check-in
Compared to the Flamingo or Caesars, there were only a few people in line when we checked in at around 1pm. We were not even waiting for a minute when a front desk agent noticed we were waiting and offered assistance. They were able to accommodate us for one room throughout our entire stay, even though we had two reservations. We were given a red key card that also served as their player's card. We don't gamble much, but supposedly time on the slots will quickly rack up points for a comp meal at their buffet.
Fees
There is a $20/day resort fee that includes usage of the fitness center and wireless internet. This does not include use of the spa facilities, which is $40/day. Wireless internet without the resort fee is $13.99 per computer for 24 hours. While we did not like the resort fee, we decided it was a minor inconvenience for a better value, as we had both brought our laptops.
Room
Our room, located on the 34th floor, was very spacious. It held two queen beds, a desk, and a flat screen TV. We had a great view of the golf course and the mountains, as well as the Encore. Another featured I liked was the wall panel that controlled the lights, curtains, room temperature and privacy/service room options. There is also an iHome so you can charge your iPod. The safe was located in the closet. The bathroom was glorious, and on par with the suite we had at Caesars. The bathroom had two sinks with vanity, a private poo closet, a shower stall and a deep tub. There were no jets for the tub but it was fabulous. My friend is much larger than me and she found it comfortable. Water pressure was good. I also believe that Steve Wynn is not a fan of the low flow toilet, as our toilet was like the Dyson of the Ivory Throne: 100% suction all the time. There is also a TV in the bathroom, tuned to Steve's fave channel: Fox Business News. For the Asian gamblers, there is NHK, a Korean channel, and 4-5 Chinese channels so you don't have to miss your dramas. No Food Network, though!
Beds
The bed was very comfortable, although the pillows were too soft for our liking. The comforters are down-filled and I woke up often because I was too hot, even though our room temp never hovered above 70 degrees.
Amenities
Generous bathroom amenities included shampoo, conditioner, shower gel, face and body soap, shoe polish, buffer cloth, manicure kit and cotton balls/swabs. I had forgotten my toothbrush and called Housekeeping. They were able to deliver a dental kit in under 30 minutes which included a toothbrush and toothpaste.
Internet
Wireless was pretty speedy and there was no drop in connectivity. However, Wynn's site is pretty annoying and you will hear Steve's voice encouraging you to "explore and find the surprises" every 24 hours.
Housekeeping
We had our room serviced once during our stay and our housekeeper did a good job. A couple of days before, we had replenished our round shag bath rugs and some towels, but when she cleaned our room, the bath rugs were taken away, which I found odd.
Gym
Very spacious gym with a huge variety of equipment. It does get crowded, so get there early if you want to use the stair climber or elliptical.
Noise
All is pretty quiet EXCEPT for when Tryst and XS are open. You WILL hear noise from 9pm-4am traveling up to your floor from outside your room's window. We were on the 34th floor. If you need quiet, I recommend you ask for a room higher up. Bring or ask Housekeeping for a pair of earplugs. I went to bed earlier than my friend, but she said the noise kinda dies down around 3am but you can still hear it until the clubs close.
Security
After 9pm or so, they station hotel staff near the resort elevators and you need to flash your room key to access them.
Check-out
Speedy checkout via the flat screen TV. They also have the Express Checkout mailboxes near the resort elevators.
Overall
Fantastic value! Not close to the hubbub of the Strip, but we immensely enjoyed our stay. We'll definitely use Hot Wire when we travel to Vegas again.
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