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| - Okay, so not the best score for this location but there I swear I am trying to be as objective as I possibly can. This is actually my second visit to this Spoon & Fork and with everything being as consistent as it was, it's time for a fair review.
As always, I like to start my reviews with a caption of the decor. Like their other locations, this Spoon & Fork is immaculate and modern. From the floor to the walls to the ceiling, their designer did a fabulous job in making you feel like you've entered a high end establishment that can promise a fun meal with friends or loved ones. A slightly darker/modern tone than most restaurants that I've been to, this location boasts a large and spacious bar/lounge seating area, patio, as well as an inner dining floor. The bar area is akin to what you see at Moxie's and the like, with TVs that broadcasts various sports and high bar tables as well as cushioned booths.
The service is where I docked my first star. While the hostess is usually friendly and all smiles, there was a slight disarray with who should be seated, who was serving who, who was seating who, etc....a discussion that was taking place between the staff members while my group and other hungry guests were waiting. That, however, would not have been worth docking marks as the hostess' smiles and polite manners would have made up for part of the confusion. What was consistent was the lack of service we received in the lounge area. Both visits, my party was seated in the lounge area where we were politely asked about our drink preferences and then...it seemed as if no one was around. It was odd at first because we thought it was just due to a lack of servers. However, we noted today that there were plenty of servers...just not in that area. We saw the dining service team in the main dining area (where there was plenty of space...where some customers were seated...just not our party..?) and they were mainly preoccupied wiping down the lights, windows, or wiping the tables. I applaud the cleanliness and attention to decor details but when we had to pile up our dishes, push all our tea pots to the end of the table, and try our best to wave down service like hungry wolves at every turn...it ruins the mood. We would ask for 2 servings of some items (that came in single pcs) but were served 6 or 12 of those items. It was just frustrating...
The food was overall an 6/10. This is a Japanese/Thai Fusion type of restaurant so there was an assortment of sashimi, curries, and fried rice/noodles. The best dish was their Street Pad Thai which was well seasoned, cooked to perfection, and the right portion. That said...a restaurant that can mess up Miso soup is always a little weird for me. Japanese dishes are not their strong suit at all...the fish wasn't all that fresh, the spicy salmon I had was odd in the sense that it lacked in flavour and texture, the tempura shrimp (which came in 6pcs) were all lumped together and under-seasoned....
Not my favourite spot unfortunately, sorry.
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