We arrived at Jiffy Lube and Greg helped us out. He told us he did not have the right oil filter in stock. He called around to the other JiffyLube's in the area and they too were out of stock. He said he could get one the following day, however we had to leave town that day due to the passing of my husbands mother. Greg was so kind he checked our oil and fluids to make sure we were ok for our drive. We will definitely be back!! Thank You Greg