Why the 5-stars? I shall tell you. I came in one morning to drop off my two little dogs for grooming and asked if I had to make an appointment to get another dog's nails trimmed and was told I could just swing by anytime. So, I turned around and grabbed my mom's 12 year-old Rottie, Bandit, and brought him in for a nail trim.
Poor Bandit has bad hips and can only walk short distances without needing to rest. We made it just inside their gate and I knew Bandit was done walking for the time being. One of the groomers said we can leave him out front and she can take care of him right then and there (and I feel horrible that I can't remember her name). She brought a mat for Bandit to lie on and she went to town on his nails that were LONG overdue for a trim. The process took about 20 minutes (she used a dremmel) and afterwards helped me to get Bandit back to his feet and steady himself on the tile floor. I literally almost cried from how sweet they were during the process.
As for my two little ones, they've always come out looking great and not being stressed which is a big plus since some other groomers tend to have too many things going on which stress out the animals.