Gilberto is wonderful! My hotel recommended that I call Gilberto for a Ride, rather than yellow cab. He arrived very fast and was very nice. Gilberto gave such great service, that I called him for 3 cab rides during my stay in Charlotte. I have saved his number in case I take another trip into town. He arrived very quickly and gave a less expensive ride than yellow cab. I highly recommend his services. He takes cash or card. The phone number listed is usually never answered, so it is best to call his direct number at 704-777-5333.