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| - I really WANT to love this restaurant. The food is just fantastic and the location and atmosphere are great for my needs. For a restaurant that shares a rear door with a grocery store, they seem to run out of menu items alot, but everything I've tried has been good to great. The salmon special is amazing, possibly the best salmon dish I've ever tried. The spring rolls are better than Ha Long Bay but not as good as Thai Noodle. My toddler loved the Vietnamese pancake. The avocado smoothie is perfect.
Unfortunately, the service ranges from slow to downright glacial. Most weekdays, I bring a book and the service is passable for a relaxed lunch. The only time we visited on a weekend, the service was nonexistent...as was the highchair we requested...and several menu items. After waiting over 20min with nothing but water and chopsticks we ended up walking out.
Recently the staff have been more service-oriented, asking whether everything is all right with sincerity, apologizing for issues, etc. I hope this continues, since the restaurant has alot going for it and I'd love to see it become a Madison favorite.
Note: The check folders they use say "We welcome American Express," but they don't actually take AMEX. Just FYI.
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