This review is based on the front staff working on 1/24 at 6:30pm. Tried to visit fogo's on a busy night, called ahead and asked the wait time, young lady told me that it would be an hour wait for walk in. So we walked 20 minutes from our hotel room to get here and was told they are no taking walk ins, I replied with well I was told 20 minutes ago you do, what looked like a manager and the check in girls smugly smiled and said nope. We were willing to wait the hour+. I've eaten at fogos many times before and have never experienced such horrible service.