I stumbled upon this little place last weekend. Seeing as how it's a retail establishment for used media, I am not going to judge the place based on the selection of material available. There was a reasonable amount of inventory for any given taste. Language Instruction books are my guilty pleasure and I was able to find some variety that I haven't seen an any bookstore before.
I feel that The Last Word offers a nice bit of flavor to this already diverse area ("chainy" or not). The decor was simple, but fun and functional and the staff was friendly and totally down-to-earth. Also, it was great to see local artists get attention.
As I said to the lady who was ringing me up "it makes me hate living up here a little bit less". I will be sure to stop by often to see what's new and catch some local talent in action.