Id rather eat shards of glass than ever deal with them again!
My usual glass guy was busy and I hook lined and sinker fell for their 85.00 gimmick. :( Bunch of low class, non professional goons! Never have a used the word in such a way but I prefer to use it here rather than have a potty mouth..
I had not one, but two windshields to be replaced, I called the lady, went over everything and I made an appointment. I should have known better when I heard multiple dogs going insane in the back round.. Now some business owners do bring fido to work so I passed it over and the lady was hacking on the phone and said she was working from home.. ok sick no big deal.
The next morning these two goons from goon incorporated show up in a pimped out f-150 or whatever on 20 inch rims.. hmm more hints of a non professional company. Did I mention they showed up late? Ah of corse they did!
Here is where it gets better, the trucks.. both chevy silverado's, took them forever. I have had plenty of lass replaced.. this was abnormal. Then I peak outside and goon # 2 had sliced his hand and was bleeding everywhere.. yay.
It goes on and on.. but a few hours later, some broken plastic, scratched paint and blood left over on one of my trucks they were done.
So now.. fast forward a couple weeks and it gets good. I had wrote down the dates but could not sadly find them :(
Not one.. two.. three... four... five... but six.. yes SIX calls later and finally raising hell after several months I was told i could get a check that day if I drove over... at a specific time before they headed out to dinner.
Well I seized that opportunity as moma only raised 1 fool "my sister" I showed up... it was a house.. goon residence... welcome..
Took a while for the door to get answered and mrs goon finally came out, a cig in her hand and her yippy dogs too and ready to light up!
No apology.. nada!
Spend your ins companies money elsewhere or find someone else who will give you the same deal or some steaks if you must walk away with something!
I can only hope you read this mrs goon!
Step up to the plate and learn how to run a business!