Tire barn is ruining what was otherwise a great job of replacing my tires. I was supposed to get a $50 instant rebate on my set of Michelin Defenders and the guy forgot to put it on my receipt and subtract that from the price. I was told a check would be in the mail in 5-10 business days (this was on 1/14). I just now got a letter stating that I'd be refunded $56.51 for canceling my road hazard warranty.
The customer service was great when I got the job done and I'm loving my tires but the experience I'm having with my rebate and this letter is making my rating drop quickly. I'll update this review as my saga continues. The store did great but corporate sucks.
Happy with my tire purchase but still don't have my rebate.
To follow up...I got my rebate and am still very happy with my purchase. The employees do a great job and they even put air in my tires for no charge when I was just going to ask where I wanted to be (PSI wise). My rebate issue was most likely a fluke and stuff happens!