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  • Leased a vehicle in January 2017. Traded in a Chrysler leased vehicle which they were supposed to pay off. Received a bill out of nowhere from Chrysler in May telling me my account is over 100 days past due because vehicle wasn't paid off properly. After calling Chrysler, I find out that Earnhardt's finance department sent the check to the wrong department and ignored calls from Chrysler leasing to correct it resulting in the bill and my family's near perfect credit taking the hit. Been calling 3 days to fix it. Finally talked to Courtney this morning and was assured she was handling it and would call me back. No call back. I called again and left a message that has gone unreturned. Left a message for Richard who is supposedly the guy in charge of this at that location and he hasn't returned a call either. This will be my last dealing with this dealership or its affiliates.
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