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  • So I've been going to this Home Depot on Bell and 67th ave for at least 10 years now and customer service is good sometimes and really bad other times. So I went in to this store around 6:00pm to spend 700.00 on a tool box that they have for sale I asked someone to please check if they had one in a box so I can give it as a gift I didn't want the display model. So the employee along with another person from hardware look for the SKU on a phone they have and said they have 7 of those tool boxes they found 2 on a pallet by the "BLACK FRIDAY STUFF" they have and said they couldn't sell it it me yet. I don't understand why I couldn't buy the new one in the box but I could have taken the Display one they had. The the guy calls the manager named Jose and asked him if they can sell me one of the tool boxes on the pallet and he said no until tomorrow. They have 7 in the store and I couldn't buy one in the box so I guess my 700.00+ dollars weren't good enough. So I left the store pretty upset so I call the other Home Depot about 2 miles away and spoke with someone and he said they had 6 available and I asked to please check if they had one in a box that I can take after being on hold for about 10 minutes he says "I don't think we have any in the boxes" so I told him if all 6 toolboxes were on display. Puts me back on hold and says can we have your number so we can look for it..and guess what no call back. Both of these HOME DEPOTS SUCK..they would rather wait for this stupid BLACK FRIDAY CRAP instead of selling it to someone for the amount they have the display model for TODAY. I will probably just cancel my Home Depot card and start going to LOWES maybe they will take my hard earned money. P.S. by the way this 700.00 toolbox is not a Black Friday deal they have smaller ones that are probably for the Black Friday but this specific one is regular price no discounts. So it's not like I was trying to buy a Black Friday item early lol.
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