This is one awesome shoe shine. Do yourself a favor and try it next time through CLT. The team has it down to a science, no matter what staff member does your shoes they come out looking great. I've never seen so much attention given to a shoe shine as this. A special treat for black shoes only is the blow torch treatment. It takes about 10 minutes and there can be a short wait but it is well worth it. Two locations I go to are at entrances to terminal A and terminal DEF.