I was excited to try this place...I placed an order and was told the typical 45-60 minute wait for delivery. After an 1hr 25 minutes of waiting, I called and I was told the power went out shortly and they were running behind but it's back and I shouldn't have a much longer wait. I was understanding and the person on the phone was very friendly. After continuing to wait for my order I received a call which I was told my order had not made and asked if I still wanted it... I placed it almost 2 hours ago. I don't blame this place for a power outrage and I don't blame the servers but they need to seriously rethink how they handle their customer service and management of issues like this. I don't know if it matters to them, but they lost at least two potential customers today.