I totally understand the two star rating! I'm LIVID and FUMING. I ordered a peanut butter & hot fudge sundae with crunch coat. After being hollered at via drive thru HUH HUH HUH three times I spoke louder and she told me we don't have crunch coat. I asked then to have sprinkles with a little tiny bit or nuts to make it like crunch coat. SO I pulled around as I pulled around I was almost struck by a car reversing I'm assuming cause there order was messed up. I paid for my sundae which she grabbed my payment with her gloves on which is gross since she will still touch food with those money handling gloves and because the car in front of me had mistakes in the order I double checked mine and mine was wrong. I had to beep my horn and knock on the window and kindly says mam I asked for peanut butter I was already a little annoyed I was charged for sprinkles AND nuts rather than since they are out of the crunch coat and it was 12 Spanish nuts just do half and half but then she handed the sundae back to be and just pumped peanut butter all on top of the sundae rather than make a new one and I was a little upset when she handed it to me like that cause I am an elite yelper wanted to take a photo but it looked awful. Now is when I realize I also wasn't given napkins but it poured all over me when I opened it. And it's not like it melted. I parked on the lot to eat it. Rather than remake the sundae she poured it to the brim and my pants and brand new BRAND NEW $90 nikes are stained! And she was not happy me and the car in front of me both had issues! This is awful! I seriously am so angry. I work so hard for my money and my pants are salvageable but I can't get the stain outta my shoes and I can't express how lazy and careless this women is and it's the STORE MANAGER. If the owners are reading this I suggest u have secret shoppers go in and handle this. The young man Brandon or Brando felt awful and offered me napkins and asked if there's anything he can do seeing me covered in product! LIVID! (Excuse errors I'm speaking texting this). But this is the type of employee who if a guest orders a burger no tomato and returns saying they're sorry but they are allergic to tomatoes this type of employee will go back and just pull the tomato off and give patron burger then then patron will die from an allergic reaction. Just plan lazy! She did not care at all it was dripping all over me! I told her very frustrated "you should made a new sundae to compensate that there was obviously no room for more sauce" and she was furious I made that statement! I would love compensation but will never get it judging by the 2 stars! I almost wanna pay a homeless person struggling for money to picket outside with a sign I'm so mad how I was treated...