The lobby is nice but the room we stayed in had cleanliness problems. There was a large jet tub in the bedroom which had soaked carpet around it upon our arrival. Maintenance brought a water extractor which made our room smell rotten. After turning on the jets, a black unidentified substance came out into the tub. There was hair in the microwave. Grime was found around the surfaces of the bathroom as well as lots of dust in the whole unit. The counters and other surfaces in bathroom and kitchen were greasy. There was some sort of splatter on multiple surfaces of the lower parts of the furniture. Many more negative issues to list. The purpose of our stay was to attend a presentation to become an HGVC owner. I'm surprised they put us in such a filthy room knowing we were interested in ownership. Needless to say, were no longer interested.