We were referred here via the Costco auto program, so we thought we wouldn't get the runaround. Should have known better!
We had a specific certified pre-owned Civic in mind. First, they tried to get us to take the same price that was listed on the website (which was well over Kelly Blue Book's typical "certified pre-owned asking price"), despite the Costco referral. I was only able to talk them down by a few hundred dollars.
I thought we'd be in the clear once it came to financing. Nope! We made the mistake of going through Honda Finance. We were quoted a particular APR, which I assumed was the best we could get given our imperfect credit. But then the finance guy starts talking about how they can "reduce" the APR if we purchase an extended warranty, security package, and "replacement" package (for several thousand additional dollars). So, wait, we actually qualified for a lower APR than you quoted us, and now you're holding it hostage in return for these unneeded add-ons?!
This is the third Honda dealer in the Valley that I've visited in the last 2 years. Yeah, they're all a bit slimy. Right Honda is just a bit worse than the others.