I will be the first person to give someone a well deserved pat on the back, call over a manager for kudos, etc. but... Really disappointed in this place. I couldn't even tell my dog was groomed except her butt was shaved! Ridiculous! When I said something, everyone looked at me like they got caught doing something wrong. I am not picky, just treat my dog nice, give her a good clean cut, take good care of her and give me a reason to come back. Never again. Since then I've met several people who've told me similar stories.