I've learned today that a nail puncturing your tire is bad. Quick google search (and a reprimand from my father) brought me here. They had the option to schedule an appointment but there wasn't one open until nearly noon and I had work to get to! Since it was almost 8am and that's when it opens I figured it's best to just make an impromptu visit and voila, no wait, which makes the appointment system weird in itself but I digress, I'm getting away from myself.
In short, the gentleman helped me right away, looked at my tires, answered any questions I had, gave me the overall status of my tires (aside from the puncture of course), and they took my truck into the shop.
The customer rep said fixing the tire was free but did up-sell me the rotation and balancing for the "special price of $25!". I ended up accepting anyway since it had been a while since I've done that and the customer service was great enough that I didn't mind. Although afterwards did try to see if I was interested in rims which was a line I wasn't willing to cross. Otherwise though, he wasn't really pushy. The wait wasn't too long and the ride feels smooth again. :) Recommended.