Super hectic. Music is so loud that you have to shout to get your cashier to effectively hear you and getting your drinks take forever given the fact that it's so busy and that they finish different parts of people's orders at different times rather than prioritizing one whole order and putting it out. I've had a situation where someone who ordered the same drink I ordered got their drink before me even though I ordered before them. Drinks are interesting but pricey. Strawberry horchata is really good. Don't come here if you want good boba though or a classic tea you could get anywhere else (e.g thai tea). Go to DaYung for boba instead.