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  • I felt compelled now to write and talk about the service we experience each time we drop in for either a wine tasting or birthday gathering. We first came to learn about the location from a Facebook posting about a wine tasting. We were celebrating my wife's Birthday week and wanted to stop in for a few drinks. We were immediately greeted with warm smiles and comfort from the décor / seating arrangements. The wait staff was amazingly friendly, attentive, and graciously passionate about what they do. Our servers (yes) servers were so descriptive about the Meat and Chesses plates we were hypnotized into ordering both trying almost everything on the menu. You have to try the kebabs and Chef's platter. Heck get them both, you can't lose anytime they have real Honey Comb, Goat Cheese, and duck breast you know you are in for a treat. The presentation was awesome and high-end put together. The way it was presented and the service alone I would defiantly be willing to pay twice what we were charged. This wine nook is a true Charlotte hidden gem in the Queen City no snobs just great folks and good food and wine. This is a location where you feel like home with family. We have now visited the 5th street location in Charlotte 3 times now including the visit last night to sample the South African wines offered for my Birthday. The wine seller was very articulate, polite, and enjoyable to hear him speak about the history of the wines from last night. The service yet again was over the top impressive, everyone attentive to your needs and descriptive about all of the menu items. To be honest we travel extensively as Foodies and this is the BEST SERVICE we have experienced at any establishment in the Carolinas. My wife and I come from F&B backgrounds and see how places fall short of either Food Quality or understand the Customer Experience, front and back of the house. This places is the bar with those standards, as yes I even checked the immaculate restrooms. Uptown....skip the lines, sorry service and try a good spot you will return to.
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