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  • I am not pleased. I had the carpet guy clean my carpets a few years ago and it was just okay. This time it was a disaster. First they tracked a lot of mud into my house, and the carpet didn't look any better than when they started. After they left, the carpet started to wrinkle all over. When I had this done before, and when I cleaned them, it only took a few hours to dry and no wrinkles.. It's now eight hours later and it is still wet to the touch. I did call Mike and he seemed concerned, then put me in touch with his"Carpet Guy". After talking to Dwayne twice, I could not pin him down on a date and a time that he would come out. He gave me the impression he'll get around to it. As it stands, I had to cancel my furniture delivery until the carpet dries and I can hire someone to stretch out the wrinkles. In all fairness the carpet may need to be replaced (a year sooner than I planned) and Mike didn't charge me much. It will just cost me to have this fixed. My bad for calling him again. Beware!
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