| rev:text
| - Our unconvincingly-legal-aged server had apparently just partaken in a Susan Powter workshop entitled "Learning How To Say No", because every request made of him last night was denied.
FOOD: Deserving of five stars. Yummy, yummy breaded cabo fish burrito with black beans, roasted red sauce, homemade sour cream, (instant) rice and mild guajillo sauce. My Pink Cadillac cocktail was also delicious, if overpriced. There was a decent wine list but most wines were only available by the bottle, not by the glass, which further pissed me off.
PRICE: Highly overpriced for Mexican food. $16 for a fish burrito is too much. $9 for guacamole and chips is too much. I make guacamole on an almost daily basis and I know what one avocado mashed up in a bowl looks like. What we paid $9 for wasn't even one avocado's worth - it was mostly chips. $12 for a tequila cocktail pre-made from a mix by someone who's barely of legal drinking age is also too much. Website's menu prices are inaccurate. We also ordered a mojito pitcher ($49) that alleged to serve seven people, which would work out to $7 a glass (not bad) but were unable to squeeze even four full glasses out of it. So more like $12 per glass.
SERVICE: Amateur hour. Not 24 hours prior a group of 20 of us ate at Gio Rana's, where they handled our table like champs and gave us absolutely no trouble. Chimichanga's wasn't even close to as busy and could hardly handle our table of 7.
In almost every review I read about the fresh guacamole made at the table with mortar and pestle. I was so looking forward to it, until our server told us that they only do that on the first floor. We were saddled on the second floor so we were SOL. And honestly, that was the general mood and attitude of the servers all night: "Guess you're shit outta luck!"
I was excited about the fresh guacamole because I normally can't eat it due to an onion intolerance. When I ordered my burrito I was told that the guac in the burrito isn't fresh (when exactly is it made?) and that they couldn't accommodate my no onion request. When I asked if they could take a spoonful from the fresh batch and dump it onto my plate the server said no. The concept of a food sensitivity or allergy was apparently foreign to this boy because he told me I should just get it anyway since "you can barely taste the onion."
KAT: So I guess I'll just get the burrito without salsa and guacamole?
SERVER: I guess.
KAT: What kind of Mexican food is that, with no guac?
SERVER: Dunno.
KAT: So I guess I'll just do that then. No salsa, no guac.
SERVER: *shrugs*
Then, when I went to leave early and asked for my bill, I was told they don't do separate bills, and there was no way he could calculate my portion separately. I busted out my iPhone calculator and tabulated my drinks and burrito plus 13.5% tax and went up to the bar to get some change so I could leave a tip.
But guess what the response was when I asked for change?
SERVER: We don't do that.
KAT: ?? But it's for your tip.
SERVER: *slams pitcher and fumbles way around cash register, looking for change* (I asked for two fives and a ten on $20 - I wasn't asking for laundry change here). [to other server] "Do you have change?" *shaking head all the while and rolling eyes*
I'm sorry - since when does asking for change incite eye rolling and pitcher slamming? Is this not a simple request? Is life really that hard?
Needless to say I did not leave a tip. It's a shame because the food was delightful, but the service quite amateur. If I was managing a restaurant I would put my best, most experienced staff on Friday night shifts, but that's just me.
Not recommended for groups.
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