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| - I'm almost never one to leave bad reviews. But this place has such horrible customer service, it had to be done. I bought a Groupon a month ago for this place, and I've been trying to get here to redeem it. I've went there not once, but twice when they were SUPPOSED to be open, according to the hours they posted on the storefront, website, even the voicemail. I left 2 voicemails and called multiple times in the span of 10 days. Do you think they got back to me? Of course not. Just like all of the other negative reviews on here mention, they never answer their phone, and they are never open during what they say their hours of operation are. Went there on Sunday 6/1, when they are supposed to be open until 4, apparently closed at 3. Went there on Thursday, called at 12:30 when they were supposed to first open, thought maybe they were out to lunch, got there at 2, on 6/5. Nothing. That's pretty freaking unprofessional, especially on the week where you KNOW the Groupon for your business is expiring. Must not have wanted to stick to the deals you had going on Groupon. That's pretty rude. And even on their voicemail (their VOICEMAIL! Not their storefront or website!) they say their going to be closed on a week in May. Well guess they decided to take another week off in June. It's clear these people don't take their business seriously. I was really excited about these cupcakes too, but I didn't even get to try them. I'd give this place a pass, too much effort to just get them to open up when they're supposed to. There has to be a million cupcake places better than this place.
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