The only interaction I've had is strictly pharmacy.. And the customer service level is out of this world! I was just discharged from the hospital and needed a special cough syrup my insurance didn't cover (day 10 bronchitis and sinus infection). I don't recall his name, but the pharmacy tech went above beyond customer service. He said he could call and ask for an emergency override because of my condition, something I believe he really didn't have to do for me. And he did it, warning me there was a huge possibility they would deny it but he spoke to them for a good while (not sure what the conversation was) and he got it approved! A 100+ dollar prescription had I not had it covered. (Something I definitely could not afford on the spot) and my insurance covered it for me. I could not be more grateful. He went above and beyond for a customer and that's just outstanding to me in this day and age. (I work also as a customer service rep for a large company) I wish I could thank him more, I'm so eternally grateful I feel like I didn't thank him enough and wish I could have done more to show my appreciation! Definitely 5+ stars! I'll never go elsewhere! And I live waaaay across town. Best 24 hour pharmacy hands down!!