Update:
I just took a star away. Yes, I did walk in about 15-20 minutes before they were closing. Yes, the employee was clearly cleaning up the sandwich area. But, I didn't think I was going to get a sandwich with no tomatoes and one slice of bacon. Look, if you are going to make me a bad sandwich, just tell me so I can walk next door!! So, it's half star demotion for the sandwich and half star demotion for not being honest that I was going to be unhappy.
Original post starts here
I work nearby and eat here about once a week. I've never had an issue with the sandwiches, the parking, or being nearly killed. The food is good, but it's a bit pricey when you get chips and a drink.