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| - We decided to try Mad Mex after hearing good things about it from out friends. We both love Mexican food, so I was all excited about it. When we arrived, we were informed that there was a 20 minute wait. No problem, but on the way outside, we noticed that there was a free table two-person table on the patio. I figured since it was 10 degrees outside and the patio was hardly warmer, they had decided not to seat people there.
20 minutes later, we got the text that our table was ready. And what do you know? It's that same table that had been available 20 minutes earlier. Not only did we have to wait 20 minutes for no reason, but we were placed at a table that was so cold that we couldn't even take our wool coats off. There are heaters in the ceiling on the patio, but they don't really make a difference at that temperature. Whatever. I imagine this is to encourage people to drink more.
Soon after sitting down, we realized we had been placed next to a ~20-person party of high school teachers who were mostly intoxicated. They shouted and screamed at each other the entire time we were there.
Our waitress was terrible. She took our order and that's about all she did that night. She walked past us many times without saying a thing. She didn't ask us how our food was until after we had eaten it. Also, I was surprised that the restaurant doesn't serve chips and salsa with the food. What kind of Mexican place doesn't do that??
So about the food . . . I was all pumped for some amazing Mexican/Southwest food after hearing such good things from my friends. Both of us ordered burritos, which the menu indicated were their top sellers. When we got the food, it was lukewarm. I assumed that like many Mexican food restaurants, the dish would come with some sort of side of rice or re-fried beans. However, both of us received a white plate with a white burrito on it and a small plop of pico on the side. There was also an extremely ugly orange stain on the top of my burrito that was made out of some kind of flavorless sauce that I assume was supposed to look like the restaurant's logo. That was it. Still trying to be positive, I assumed that they had just put all the sides inside the burrito. But then I cut into it and found that the whole thing was literally just beans, rice, meat and (I kid you not) about three bell pepper slices.
My partner and I both agreed that there was a distinct lack of seasoning in our food. It just tasted like beans and rice and meat. I don't think they even know what cumin is.
Best part is, we paid over $10 for each of our flavorless burritos.
Next time you want a big burrito that actually tastes like something, please do yourself a favor and go to the Chipotle across the street instead. It's actually cheaper and it tastes about 100 times better and you won't have to sit in a freezer next to drunk people while you eat.
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