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  • IF ONLY I COULD GIVE ZERO STARS. Lot's of other places on Grubhub for pizza, I won't make this mistake again!! There was a mix-up w/the order I placed w/Grubhub, I cancelled the order almost immediately, because I noticed after placing the order that there was a nearly 200 minute wait.. I ordered at 10:45AM. There was not enough time to even cook the food before I rectified w/Grubhub and over the phone w/Napoli Pizza. Both assured me that my order was confirmed and would be delivered in under an hour. TWO HOURS LATER. My food arrived. Cold, rubbery and WRONG. I asked for Mayo, none and no packet or anything, just cold dry chicken and stale bread and some hour-old provolone. I ordered a side salad w/Caesar and they gave me fries, which at this place is a mixture of curly/regular fries?? This would have been ok, if the order was hot/fresh. The worst part is, I placed my order at 10:45. Someone at my company placed the order at 11:30.. my food showed up w/theirs. So, obviously it sat for AT LEAST an hour, to save them a trip.. even though we BOTH paid separate delivery charges AND a TIP.
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