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  • Horrible! Spent 1600 dollars on a washer and dryer and paid for a delivery and installation. The lady Debbie who helped us was nice and told us that our delivery date was dec 23rd and gave us a 4 hour window between 8-12. She told us that they would call and confirm that we would be there the night before. No phone call and wouldn't you know it's 12 and no one has showed. Called back to Home Depot and sure enough Debbie is there and decides she doesn't care that they aren't there and she tells me that it isn't her fault and that she never told us a time frame. Horrible customer service. I will NEVER buy any product from Home Depot again. Lowes is my new spot! Never heard back from management again either. Seems like no one cares over at this place. They took what I had to say and said they would get back to me and never did. FAIL!
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