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  • The food is really good, especially the curries. The green curry is a must try (Penang curry), the cocktails are very good but the best thing about this place is the decor and ambiance and atmosphere. The reason why I am giving it one star, when it should really get a 5 star is the personal experience I had. I told our server 2,3 times that I am extremely allergic to shrimp, that it'll kill me if there is shrimp in my food, and asked her to note it down. When she brought my "checked curry" it was filled with actual shrimp. But since the coconut shell was filled with the coconut milk and the broth, I couldn't see the shrimps and it was possible that I eat the broth and be dead by now!!! Luckily, before I start my food, I asked my friend to try some of my curry and then he realized there is shrimp in my food, just when I was about to eat it!!!! Now I would have been dead because the server made a mistake but the worst part was the restaurant management! Not only it took them 30 min to bring me another chicken curry , but also they even charged me for it!!! Everyone on our table finished their food and were waiting for me meal to arrive! I think I made a mistake by not making it a big deal... I felt bad for the server so I kept saying, it's ok, it's ok don't worry, thank God I'm still alive and .... but the least management should have done is to serve that food complementary, like any other food establishment would have done this .... the min they should have done. Pai was my fav place and I used to go there at least 2,3 times a month but after this behavior not only I am not going , but my friends also decided not to go there again. I think it was so inconsiderate of the management (who came to my table to ask about my allergy after the incident), but ultimately went and charged me for the whole thing... the super late food, the drink and .... So disappointing .... some practices are just industry's norms.... maybe an experienced manager would have know that they should have not charged me or had to offer something as an apology....
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