Points for being flexible. Lettuce wrapped option helps me stay on track with my special dietary needs -that I choose to ignore a lot :(
We like the bottomless garlic fries, but they are inconsistent, sometimes they have a decent amount of cheese and flavor, sometimes you can barely taste it.
Service is OK, but what I do not like is them pushing for the kiosk things. In 2 recent visits, one of them our server brought it up and said we could use the kiosk, or let her know if we rather interact with her to pay. That was OK. On our latest visit, our server just disappeared and expected us to use the kiosk to pay (which we do not like), and of course we did not get any refills either.
Also, every time I get caught by surprise on how expensive it can get, for a burger joint.