Met some friends here for Super Bowl Sunday. We were in a private room. There were seven of us. Overall the entire bar was nowhere near capacity given the occasion so not sure why the service was so lackluster. Jennifer was our original server and I must have asked for napkins about three times before I went searching for them on my own. I wasn't able to get anyone's attention at the bar and they don't have them available on the tables so I retrieved some from the restroom. I'm not kidding when I say there were no napkins at our table even though there was pizza and wings. Another person in our party was able to retrieve some from the bar. At this point I had probably asked Jennifer about two more times for napkins as she was coming in and out settling the bill, which she also screwed up. Finally she brought napkins and made a joke about it like finally I remember after you asked me like 15 times. I mean that is basic Waitressing 101 and her incompetence was not funny.
At this point another server took over, London. Unfortunately, she was also horrible. After being introduced to us she never once came back to check and see if we wanted anything. Someone else from our party went to the bar to order and London noticed her standing there and said, oh, did you need something? Well, obviously, and if she had bothered to check on us she would have known this. Since the waitress switch took place around the end of half time not sure why she would think out of seven people no one else would want anymore food or drinks. And if she never planned on checking on us not sure why Jennifer even introduced her as taking over.
Overall, the availability of a private room is a nice option. It's basic bar food and drinks at reasonable prices. But I don't see myself coming here again unless I am meeting people and if that is the case I hope Jennifer and London aren't my servers. .