They were curteous and very knowledgeable about the car. They gave me the best discounts possible. They cost about the same as a dealership prices, but I feel worth it since they go over EVERYTHING. I had to get to new filters so the bill was high for parts and I expected that. All in all for the service and time it took, under an hour of actual work (I was second in line) I think the morning was worth the trip. I'll be back in December for my next oil change.