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| - The sound and views in this place are fabulous - among my favorite in Cleveland. However, the table arrangements need some work. It always seems so crowded, and if you are sitting closer to the stage it seems like an obstacle course when you have to get up to go to the bar or the bathroom. We've been here twice, and the first time our service was - not the best, to put it lightly. They use iPads to take orders, which seemed to be the source of the problem. Their computer system went down, which led to us waiting at least 20 minutes before someone even came over to take our drink orders. Once someone did, it took him forever to find whatever we ordered on the iPad. Like, it was awkward how many times we had to point to what we wanted on the menu.
We ended up having a mix-up with a bottle of wine (apparently he couldn't find the one we wanted on the iPad, so brought us another bottle that was like $20 more) and with a cocktail (my sister's BF ordered a whiskey drink, and what he got was some sort of sugary vodka creation). Both situations were remedied, but the whole process just seemed to take forever.
The second time we came a few days before St. Patrick's Day to see the Portersharks (best Irish music in town, people!) and service was much better, especially considering how crowded it was.
Still: I was claustrophobic in my seat, knowing that if I tilted my head back I'd probably conk the person sitting behind me. Also: the food is fine, but definitely overpriced. The flatbreads aren't that big or filling for what you pay, and $12 for hummus is just ridiculous. I would recommend just eating before or after a show, if you can.
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